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Increasingly, progressive hoteliers are recognising that an online booking system is no longer a luxury that will distinguish them from their competitors – it is now an expected addition to their service. As the internet forms an essential part of today’s business landscape, online booking systems remove the constraints of time, staffing and location to respond seamlessly to customer demand – at any time, from anywhere in the world.
Phoenix Reservations Online is an instant online booking facility that enables hoteliers to receive real time reservations from their own website. Equipped to manage single or group bookings and able to generate automatic email confirmations, Phoenix Reservations Online offers impressive product functionality as a standalone system.
However, the online booking facility can also be used by hoteliers to transfer reservation information directly into Phoenix Hotel Manager, thereby extending the functionality of this comprehensive property management system. By streamlining communication at every stage of the booking process, Phoenix Reservations Online increases efficiency, optimises customer service and projects a more professional image for today’s hoteliers.
Despite the immense scalability offered by this reliable architecture, the powerful interface presented by Phoenix Reservations Online does not require a significant technical knowledge base. With consistently intuitive powers of navigation backed up by a comprehensive inbuilt help facility, system users can access room descriptions and prices at the touch of
a button.
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Product Features:
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Product Benefits: |
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Product Support and Integration |
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- 24/7 instant online booking facility
- Email confirmations for customers and staff
- Single and group bookings
- Centralised room availability for single or multiple hotels
- Tracking and reporting facilities
- Automatically shared information including instant update capabilities
- Wholesale, corporate and individual rates
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- Maximisation of room occupancy and consequently, sales and profit margins
- Reduced communication costs for staff, agents and guests
- Improved booking opportunities from online listings
- Increased staff productivity and resource efficiency
- Enhanced professional image and customer service
- Instant booking availability and confirmation for guests
- Easy maintenance
- High operational security and consistent reliability
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As with all products in the Phoenix software range, Phoenix Reservations Online is backed up by Total Hospitality Solutions’ comprehensive 24/7 online and telephone support facilities. Although able to function as a standalone, online booking facility, Phoenix Reservations Online provides complete integration with Phoenix Hotel Manager and Phoenix Central Manager, offering significant levels of flexibility for today’s competitive markets.
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 For a printable version of Phoenix Reservations Online, please click here
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